SHINE counselors are trained and certified each year through the Executive Office of Elder Affairs in the various options available to Medicare beneficiaries - including:
- Medicare Parts A and B
- Eligibility and Enrollment
- Medicare Advantage (Part C)
- Medigap Supplements
- Medicare Prescription Drug Coverage
- Part B Premium Assistance
- Extra Help (LIS) and Prescription Advantage
- MassHealth
- Other programs for people with limited resources that help with paying for health care costs
If you would like to volunteer for the SHINE program, or are interested in recruiting a SHINE Counselor for your site, call your local SHINE Program Director at 800-243-4636; press 3, if calling from a landline or press 5, if calling from cell phone. Or visit the Massachusetts State SHINE Program site.